(855) 569-1550 info@topshieldproducts.com
English EN
español ES

Privacy Policy

Last updated: August 10, 2023

   

OVERVIEW

TopShield®, a Texas corporation (“TopShield®”), respects your (“User,” “you,” or “your”) privacy and is committed to protecting it through TopShield®’s compliance with this privacy (“Privacy Policy”). This Privacy Policy describes how TopShield® may collect personal information from the visitors to https://srstopshield.com and any other services or features made available through the same (collectively, the “Website”), how TopShield® may use it, to whom TopShield® may disclose it, what choices you have regarding it, and how TopShield® protects it. TopShield® encourages you to become familiar with the details contained herein.

CONSENT

By accessing and using the Website, you agree that you have read and understand this Privacy Policy, and that you accept and consent to TopShield®’s privacy practices described in this Privacy Policy.

CHANGES TO PRIVACY POLICY

TopShield® reserves the right to change the terms of this Privacy Policy at any time. TopShield® may change this Privacy Policy and its privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of TopShield®, in its attempts to better serve your needs, or for any other reason, in its discretion. Notice of such changes to the Privacy Policy or TopShield®’s privacy practices and a revised Privacy Policy will be posted on the Website.

WHAT INFORMATION IS COLLECTED?

TopShield® may collect various types of information from or about you depending on how you use the Website and its various features. You supply TopShield® with various types of information, including personal information that you choose to disclose. TopShield® also collects information automatically regarding how you use the Website, which TopShield® may collect as you interact with the Website.

Information you Provide to TopShield®

With respect to personal information, you may provide TopShield® with various types of information, including, without limitation, you and your name, address, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide through the Website. Should you submit any purchase information on or through the Website, the information that you supply during the process may be used to track details about those purchases or uses. TopShield® may collect email addresses from you and other Users, customers, and visitors to the Website for the purpose of communication. If at any time you wish to be removed from TopShield®’s email database, you can request removal by contacting TopShield® at info@TopShield®.com. TopShield® reserves the right to contact you via postal mail, email, or telephone for the purpose of administering your account.

TopShield® may also retain the content of and metadata regarding any correspondence you may have with TopShield® or its customer service representatives or other employees or contractors, regardless of the mode of communication by which such correspondence occurred. This information helps TopShield® to improve the Website and the materials, products, and services that are offered on the Website, and to more effectively and efficiently respond to both current and future inquiries.

Automatic Information Collection and Tracking

When you access and use the Website, we may use technology to automatically collect: certain details of your access to and use of the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on or through the Website. This also includes iformation about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number. Stored information and files, metadata, and other information associated with other files stored on your device, including, without limitation, photographs, audio and video clips, personal contacts, and address book information.

HOW DO WE USE THIS INFORMATION

We use the information we collect from you wile you are using the Website in a variety of ways such as to: provide you with our products and services; administer the TopShield TopCash promotion; communicate about the products and services we offer (including for customer experience purposes); analyze use of our products and services; administer surveys and other market research; analyze and enhance our communications and strategies (including by indentifying when our emails have been received and read); customize features and advertising that appear on the Website; deliver our Website content to you; measure Website traffic; and improvde the Website and the services and features that we offer (including to research and develop new products and services).

We may use location information, either information you provided by you or information automatically collected, to provide you with content and advertising that is relevant to your geographic area. We may combine information we collect from you while you are using our Website with information that we collect from other sources to customize features, content and advertising that appear on our Website.

In addition, we may use the information we maintain to comply with legal requirements, judicial proess, and our company policies; and to protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of the Website), and claims and other liabilities, including by enforcing the terms and conditions that govern the Website.

We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes - including historical and statistical analysis and business planning - without restriction.

We may use the information we collect from you to communicate with you over a variety of methods and channels for both commercial and non-commerical purposes.

WHO RECEIVES THIS INFORMATION

Affiliates. We may provide your information to our affiliates, for purposes described in this Privacy Policy.

Vendors/Service Providers.We may share information with vendors/service providers for the purposes described in this Privacy Policy such as: customer service and support providers; technology providers (including technology support, web hosting providers, and email and text communications providers, and mobile app developers); shipping and fulfillment service providers; survey and market research providers; advertising and marketing partners; analytics organizations; and professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services they provide to us.

Other Third Parties. We may occasionally release information about our visitors if required to do so by law or if, in our business judgement, such disclosure is reasonably necessary: to comply with legal requirements, judicial process, and our company policies; and to protect against, identify, investigate, and responsd to fraud, illegal activity (such as incidents of hacking or misuse of the Website), and claims and other liabilities, including by enforcing the terms and conditions that govern the Website.

Business Transfers. As our business evolves, we may buy or sell various assets. We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets (or during the negotiations of any such sale or transfer).

CALIFORNIA BUSINESS CONTACTS

We provide a business-to-business service. If you are a California resident and we receive your Personal Information in the form of contact details from business events, for example as part of a business appointment (e.g., by exchanging business cards) or as part of any other form of collaboration, we may use your contact and business details to maintain our business contacts. For this purpose, we may transfer your contact details to our internal database. Pursuant to the California Consumer Privacy Act, as amended by the Calfiornia Privacy Rights Act (collectively, "CCPA"), you have privacy rights with respect to your business contact Personal Information.

Your Privacy Rights

The processing activity may include the following categories of Personal Information:

  • Your contact information (e.g., name, title, form of address or salutation, address, gender, telephone numbers, email address); and
  • Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, qualifications).

This data processing is based on our legitimate business interests. We have a legitimate economic interest in maintaining contacts beyond the initial context and in using them to establish and develop a business relationship and to remain in contact with the parties concerned. Such business contacts could also be easily processed in our email communications with you and then kept in typical business software, either centrally or on the electronic devices of our employees.

California law provides you with the following rights with respect to your personal information, subject to certain limitations:

  • The right to know what personal information we have collected, used, or disclosed about you.
  • The right to requqest that we delete any personal information we have collected about you.
  • The right to correct inaccurate pesonal information about you.

We do not sell or share any of our business contacts' Personal Information, as defined by the CCPA. California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we may have "sold" or "shared" about you. For the 12-month period prior to the date of this Privacy Policy, we have not sold or shared any personal information about our business contacts.

To submit any of the above requests, you may contact us at (855) 569-1550 or by email at info@topshieldproducts.com. Please note that we are only required to honor requests to know twice in a 12-month period.

When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-aprty verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under California's consumer privacy law. Please note that your exercise of these choices is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege).

Authorized Agent

California consumers may use an authorized agent on their behalf to exercise a privacy choice discussed above. If you are an authorized agent acting on behalf of a California consumer to communicate with us or to exercise a privacy choice discussed above, you must be able to demonstrate that you have the requisite authorization to act on behalf of the resident and have sufficient access to their laptop, desktop, or mobile device to exercie these choices digitally. If you are an authorized agent trying to exercise choices on behalf of a TopShield user, please contact us at the contact information below with supporting verification information, which includes a valid Power of Attorney in the State of California, proof that you have access to the consumer's interface, and proof of your own identity.

Non-Discrimination

We do not discriminate against California residents who exercise any of their rights described in our Privacy Policy. Your exercise of these rights will have no adverse effect on the price and quality of our goods and services.

Record Retention

We may retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements. We strive to retain your personal information no longer than is reasonably necessary to carry out the purposes listed in this Policy or as required by law. The criteria used to determine our retention periods include: (a) the length of time we have an ongoing relationship with our business contacts and provide services, (b) whether there is a legal obligation to which we are subject, and (c) whether retention is advisable in light of our legal position (such as in regard to applicable statues of limitations, litigation, or regulatory investigations).

Shine the Light

This Privacy Policy described how we may share your information for marketing purposes, as described above. If you are a California resident, the Shine the Light Law permits you to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of informaiton and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privac practices and compliance with California law, please contact us using the information below.

CONTACT US

If you have any questions about this policy, please contact us at info@topshieldproducts.com.